Overview
What is Arena PLM and QMS?
Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance…
Low cost solution but still room for improvents
Arena PLM and QMS Review
My Experience with Arena PLM
Review of Arena PLM and QMS.
Arena PLM and QMS Superior Document Control
Driving a project with Arena
Arena PLM and QMS use for document control
Great system for a medium sized company!
We aim to use it for all products we produce
Arena PLM and QMS — a near-perfect choice for Medical Device manufacturers
Arena PLM and QMS in a medical device company
Arena - More than a supplier-customer relationship!
Arena PLM and QMS is a purpose-built solution - just make sure you have a purpose before purchase!
Arena is easy to use.
Arena PLM & QMS - Stellar Product
Awards
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Reviewer Pros & Cons
Pricing
What is Arena PLM and QMS?
Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance (FDA,…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Arena PLM and QMS?
Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance (FDA, ISO, ITAR, EAR, and environmental compliance), and respond to customer demands.
Arena states that they have more than 1,400 global high-tech electronics and medical device customers. Companies with complex products comprised of electrical, mechanical, and software designs need a single system to collaborate in real-time. Arena enables every participant throughout the entire product lifecycle to work together–increasing visibility and traceability. This helps to accelerate new product development (NPD) and new product introduction (NPI) by streamlining processes, automating review cycles, and reducing errors to increase profitability.
Arena PLM and QMS Features
- Supported: BOM Management
- Supported: Engineering Change Management
- Supported: Supply Chain Collaboration
- Supported: Quality Management
- Supported: Training Management
- Supported: 3D Visualization
Arena PLM and QMS Screenshots
Arena PLM and QMS Videos
Arena PLM and QMS Integrations
- NetSuite ERP
- SAP Business ByDesign
- SAP S/4HANA Cloud
- Microsoft Dynamics GP
- QAD Adaptive ERP
- Zendesk Suite
- SOLIDWORKS
- Octopart
- Expandable
- SiliconExpert
- Sage 100
- Microsoft Dynamics 365 Business Central
- Altium Designer
- 1Factory
- OrCAD
- Acumatica
- Jira Software
- FlowEQ
- Onshape
- Microsoft Dynamics AX, discontinued
- Salesforce Sales Cloud
- CADTALK
- Oracle Fusion Cloud ERP
- Razorleaf CLOVER
- Siemens EDA Calibre
- Green Data Exchange (GDX)
Arena PLM and QMS Competitors
Arena PLM and QMS Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Arena PLM and QMS Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(333)Attribute Ratings
Reviews
(1-25 of 96)Arena - a great resource for document control and quality processes
- Arena does a great job with creating a Bill of Materials and makes it really easy to access that information. It can be presented in many different ways to highlight critical information.
- Arena makes it easy for users to see outstanding action items and to see the progress of a change order or quality process.
- Arena provides a good user interface for training.
- Arena lacks the capability to edit documents within its interface and requires users to upload new versions of documents when changes are made. This makes it a bit more challenging to collect and implement reviewer feedback
- Arena's requirement tracking world does not have the proper functionality we need and was not useful for us.
Low cost solution but still room for improvents
- Import files makes it easier to create/update several BOM changes across many part numbers.
- Easy to search to find ECOs and documents stored in the system.
- Unable to edit/update BOM on previous revisions of part number.
- The sourcing and supplier access is confusing. Difficult for companies that are approved suppliers to see part number.
Review of Arena PLM and QMS.
- Linking files that are saved in other software.
- Providing audit trails and document lifecycle information.
- Allows cross-fictional teams to work collaboratively.
- Searching, needing to use keywords and shortcuts to find relevant information.
Driving a project with Arena
- Change control
- Revision management
- Quality Processes
- Requirements Management
- Task management
- Training Management
- Notifications management
Arena PLM and QMS in a medical device company
- BoM control
- Linking quality events
- Customization of QMS for the organization's need.
- The search function: makes it difficult to search for items and documents without getting the codes exactly correct. A suggested search feature would be beneficial.
- The BOM export function could be refined to allow users to specify which file type they specifically want exported (eg. PDFs, Word, STEP)
- Further traceability for lot numbers/ serial numbers in the quality world.
Arena - More than a supplier-customer relationship!
- Having partners and suppliers be part of ECOs throughout their lifecycle
- Sharing procedures and documents in real-time anywhere at any time
- Provide a secure area for our documents and designs
- Ease of use and support
- Some mass edit features could be added, such as changing suppliers in sourcing for all affected parts when a semiconductor company acquires another company but keeps the same part numbers...currently parts need to be changed individually.
Arena PLM & QMS - Stellar Product
- Extremely easy to configure, not cumbersome or overpowering, big plus with todays technology, meets your individual companies needs
- Onboarding Suppliers and CMs extremely effective ensuring our communication strategy is on track
- Cloud based, portable, access from anywhere, with no constraints
- Communicates in easy to understand nomenclature, straight forward, concise and clear
- Users can easily access information basically at their fingertips, without deep dives to try to find what they need. Tying reference items to each other ensures all the needed documentation is in one place.
- Would be nice to be able to add graphics and images on the change order specification page, for better clarify
- Implementation of a change after it is effective is lacking visibility, and has to be managed manually
- QMS could be a bit more streamlined, so there are not so many steps
- When an upgrade is done, it can change areas where you were not expecting to be changed and it may not be something I wanted changed
- When configuring an advanced supplier to an item, if that supplier is already configured, they should not show up as a new selection
- Duplicating an item, where the same supplier is used has an error when it is selected, few too many steps are added to get the results needed
- When adding users or suppliers to a change, their whole account information takes up a good majority of the screen, this is not needed, only the user name should be visible for easy access
- Approvers or comments only personnel used to be very easy to add, employees and suppliers are now separated, more steps involved, when it used to be simple and consice
- Customizable attributes and multiple views/templates for things lets users with different focuses or work-flows tune their experience to best fit.
- Redlining- showing changes in different views of an item between different revisions (not just consecutive revisions) is really helpful.
- Saving advanced search filters as shortcuts on the dashboard is also really helpful- I just discovered this!
- Flexibility in what files suppliers are allowed to see within an item
- Trouble with exporting BOMs with component substitutions included.
- I wish there was a view that lets you see all of the higher-assemblies an item is part of.
Robust system not used to fullest potential
- Navigation is logical
- Can incorporate and expand on linking different parts of the organization
- Phase gate system automatically prevents improper approval or purchasing of parts
- System modifications take a long time to implement
- Users cannot pullback their own change order submissions without admin support
- Navigation tabs in change orders make it difficult to access important information without advanced knowledge of the system. Need to be able to put important information in obvious and easy to reach locations.
Great Combination of a QMS and PLM solution-in-one
- trainings
- e-signature
- tutorials
- management of requirements
- less clicks in the UX
- allow more imports of files
Browser-based login-anywhere PLM very handy, but UI is tedious time-consuming & cumbersome for frequent users
- It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
- It provides secure access control for employees & vendors (but you pay per person for access licenses).
- Data is effectively 'always backed up' in the internet-cloud.
- There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.
- The Arena PLM and QMS user interface is very high on time-motion cost - lots of long mouse-moves and extra clicking required to navigate & do common data searching, entry, and editing tasks; it's not as well thought-through for reducing the common tediousness as it could be (make the UX design manager have to sit down and create 50 full & _complete_ new Item records and by the 4rth one, they should be pretty familiar with at least a couple things that could be improved).
- When selecting an image for an Item record, the user should be able to paste image data directly from the local operating system clipboard instead of requiring the user to go through the tedious process of saving the image as a file and then uploading the file -- seriously, pasting image data directly into a browser-based dialog has been state-of-the-art web design for about ten years now...Arena PLM and QMS is behind.
- Use of window display space is frustratingly inefficient - lots of wasted display area that prevents users from seeing as much useful information as they could with better allocation of display space. Arena PLM and QMS even went thru a period prior to the sale to PTC, where they spent A LOT of money 'improving the look' but in fact resulted in displaying about 4 LESS BOM line items in the same screen space! (an Arena PLM and QMS sales exec didn't believe my claim about the new display becoming even _less_ efficient in terms of space utilization until I showed him a before & after side-by-side screen clip comparison).
- When a file type is set to .PDF, provide a global workspace option to ALWAYS apply the correct .PDF identifying MIME type when downloading the file, _regardless_ of what MIME type was used during upload. This is a very frustrating issue due to code bases not being updated when the The Internet Assigned Numbers Authority (IANA) finally defined an official MIME type for .PDF some years ago. I understand there are a couple arguments for maintaining whatever legacy assignment was used by the original file uploader, but in the overwhelming majority of cases, more current web browsers & plug-ins function more smoothly when the current official MIME type is used for .PDF files. Just make a global option to always use it.
- Arena PLM and QMS tabs left open on Chrome browser (up to date) over time tend to consume _LOTS_ of system memory resources, and even when a foreground Arena PLM and QMS tab is idle, just displaying a BOM for example, the CPU resources consumed fluctuate between 15-50% !?! That is ridiculous! Even _actively_ filling out this survey form is consuming well under 10%. Arena PLM and QMS likes to say they are compatible with Chrome, but don't recommend it - though Chrome is the most popular browser in the _world_.
- Some information data fields in some views, no longer properly text-wraps to display the whole field data entry - not even in full screen maximized 100% view - since the Winder 2019 Arena PLM and QMS update (2.5yrs, still not fixed).
- The Arena PLM and QMS UI can not be quickly navigated with the keyboard & shortcut keys - frequent & significant mouse interaction is required; that's _really_ inefficient UI design from a time-motion perspective for a data entry application. ...and that's one of the big factors that too many decision-making managers overlook when deciding on a PLM/MRP/ERP/QMS application - that is their labor burden costs of employees having to use the tool -- because inefficient application user interfaces cost A LOT of time over a year....decision-makers should as for a good metric to be able to gauge whether efficiency improvements are being made year after year in exchange for their increasing subscription costs.
- It sure seems like there is _A_LOT_ of relatively 'low hanging fruit' easy improvements that can be made to the Area UI which would significantly improve daily user's satisfaction with the product. ...but over the years, it has not felt like Arena PLM and QMS was very interested in addressing issues, fixing bugs, and improving the UI once customers became locked in with a $$$$subscription. :-/
- There are more issues I could add and I've compiled a list of relatively simple improvements which I've validated with other colleagues using Arena PLM and QMS in other, larger companies; so, I know most many would benefit and that it's not a list of niche complaints specific to our usage. I have shared the list with Arena PLM and QMS folks a few times over the years, but I suspect it comes down to the budget argument 'prove that these improvements will sell more subscriptions.' Well, I can say for sure that because we have seen so little improvement over the years, I an colleagues advise other companies to make a careful evaluation of all your options before deciding on Arena PLM and QMS.
Arena Review
- BOM management
- Where used tracking
- Alternate product variants
- Tracking of SKUs across packaging
- Drop and drag building of BOMs
- Back to previous search
- History tracking
- Training and implementation could be more efficient. Examples of best practices could be shared and then cloned.
Arena for Quality System Management
- Bill of material.
- Quality module - CAPA Workflow.
- Quality module - Risk Management File/Design History File/Device Master Record.
- The reporting interface is fairly weak. We export to Excel to organize and sort the data.
- Linkage could be improved. I'd like to ability to link to closed workflows within the Quality Module.
- The search results consistently contains relevant and closely-associated documents.
- The training plans instantly alert me via email when a document was revised.
- It's very user friendly.
- The ability to easily view old revisions of documents would be nice. I still can't figure out how to do this.
Well worth it!
- An intuitive UI
- Fast, basic operation
- Easy search functions
- "Where used" feature
- ECO creation is a bit complicated
Potentially powerful system, with a few annoyances
- Organization of documents and training assignments
- Easily accessible (web client)
- The search function is ABYSMAL. Does not return all items with the entered keyword.
Arena - Good for small companies
- Easy to use
- Provides excellent Help data and videos
- Search features makes looking up existing changes easy
- ECOs - cannot Edit fields after Submitting for routing.
- Connecting NCRs, ECRs and ECOs is difficult.
- Doesn't allow for up front coolaboration
Arena Review
- Allows good control of files.
- Allows good control of items.
- Allows good sourcing.
- Needs improved search engine.
- Needs better report setup.
- Needs better report options.
Arena has it all, or most of it anyway!
- BOMs are organized
- Exploded diagrams are easy to add and read
- Search functionality could be improved
- The page refreshes between tabs and nested items should be removed
Arena Simplifies the Life of a Mechanical Engineer
- Website loads fast
- Website is readily available across various platforms (computer, phone, tablet)
- Files download/upload fast
- More customization of interface
- Ability to return to location you last left site at
- Improving search capability of recently searched items
Good Product, but a little clunky at times
- Provide a platform for design documents
- Allow for communication between departments on quality documents
- Email reminder system
- Consistency of GUI across different portions of the system
- The system is a bit slow at transitions while navigating
- In some cases, the system feels more expansive than is needed
Great Features Set, Lots of Capability!
- Handle supply chain issues
- Track "where used" for any part
- Clear revision history
- Complicated UI, lots of buttons
- Not a very natural search function
Intuitive Product Life Cycle Tracking
- Very robust in creating and maintaining Bills of Materials (BOM).
- Intuitive and easy to use ECO & ECR functions.
- Can keep all the necessary files for an item, including drawings, purchase specs, quotes, etc. in one place.
- The new version is slow in some browsers (I have tested in Opera, and the speed has decreased with the new update).
- There could be an option to review a 3D model inside Arena, instead of having to save a 3D model files and open it in CAD software.
- The interface could be more modern.
Arena - one of the easiest PLM systems out there!
- Revision Control - keeps things in check to ensure that right files are always being used.
- Easy User Interface - anyone can use it, even from a non-technical background.
- User Access control - easy to segregate between types of users to allow access to certain things.
- Workflow - would be nice to have an automated workflow to remind people to approve things or enter decisions (e.g. in ECOs and Requests)
- More customization - some templates are locked down and have to use certain fields, without the ability to change or remove them when making templates (e.g. in the Quality world when making a RMA template)
Good but needs improvement !
- Ease of customization and to establish a Quality system
- Excellent customer support
- Easy formatting
- Auto-generate numbers in a pattern
- Templates for BOM creation
- Integration with companies with different Quality system